SHIPPING POLICY

Last Updated: September 10, 2026

Thank you for shopping with No Staph. The following Shipping Policy explains how we process and ship orders placed through nostaph.com.

ORDER PROCESSING

Orders are generally processed within:

[1–3 BUSINESS DAYS]

Orders placed on weekends or holidays may begin processing on the next business day.

Processing time is separate from shipping/transit time.

SHIPPING RATES

Available shipping methods and applicable shipping charges will be displayed at checkout before you complete your purchase.

[ADD FREE-SHIPPING OFFER HERE IF APPLICABLE.]

ESTIMATED DELIVERY

After an order has been processed, estimated delivery is generally:

Standard Shipping: [3–7 BUSINESS DAYS]

Actual delivery times may vary depending on destination, carrier operations, weather, holidays, and other circumstances outside our control.

Delivery dates displayed at checkout or provided by carriers are estimates unless expressly stated otherwise.

ORDER TRACKING

When tracking is available, you'll receive tracking information using the email address or contact information provided with your order.

Please allow time for the carrier's tracking system to update after receiving your shipping confirmation.

SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address.

Please review your shipping information carefully before submitting your order.

If you discover an error, contact us immediately at [SUPPORT EMAIL].

We will try to assist, but we cannot guarantee that an address can be changed after an order has entered processing or shipped.

LOST OR DELAYED PACKAGES

Carrier delays can occasionally occur.

If your tracking information indicates that your package is significantly delayed, please contact us at [SUPPORT EMAIL] and we'll help determine the appropriate next steps.

PACKAGES MARKED DELIVERED

If tracking shows that an order was delivered but you cannot locate it, please:

Check around the delivery location.

Ask other members of your household.

Check with neighbors or building management where appropriate.

Contact the shipping carrier.

If you're still unable to locate the package, contact us at [SUPPORT EMAIL] so we can review the situation.

DAMAGED ORDERS

If your product arrives damaged, please contact us as soon as possible.

Send:

Your order number, a description of the issue, photos of the product, and photos of the shipping packaging.

We'll review the issue and determine the appropriate resolution.

INTERNATIONAL SHIPPING

[OPTION A — IF US ONLY]

We currently ship within the United States. International shipping is not currently available.

[OPTION B — IF INTERNATIONAL]

International shipping availability and rates are displayed at checkout. Customers are responsible for applicable duties, taxes, customs fees, or import charges unless otherwise stated during checkout.

Delete whichever option doesn't apply.

RETURNS

For information regarding returns, exchanges, damaged products, and refunds, please review our Returns & Refunds Policy.

SHIPPING QUESTIONS

For questions about your shipment, contact [email protected]